Incorporated in 1984, Eastern Facility Support Services, Inc. has performed a broad range of facilities maintenance and management contracts for the both state and federal government. Throughout our 24-year span, we have earned a solid reputation of quality performance by meeting and exceeding customer expectations and for performing within budget. The president and owner of Eastern Facility Support Services, John Aldridge, has led the company to unprecedented growth over the past ten years. His unique management style, background and experience has been instrumental in establishing Eastern Facility Support Services as a small business leader in providing facilities maintenance and management services.
Eastern Facility Support Services has successfully completed a large multitude of contracts. These contracts combined have netted over $161 Million in revenue. Eastern’s core line of business for the past 24 years has been providing facilities maintenance and management services or various components of base operation support services. These services include Building and Structures Maintenance; Work Control; Housing Management; Family Housing and Bachelor Quarters Maintenance; Sustainment, Restoration and Modernization; HVAC Systems Operation and Maintenance; Janitorial; Pest Control Management; Refuse Collection; Grounds Maintenance; Preventive Maintenance of Building Systems and Equipment; Inventory Management and Operations; Self-Help Operations; Planning and Estimating; Snow and Ice Removal; Guard and Security Services; Asbestos Abatement and GSA Job Order Contracts. Our customers include Army, Navy, Air Force, GSA, EPA, Marine Corps, Corps of Engineers, DOL, US Postal Service, US Coast Guard and the USDA. We have performed contracts inside and outside the continental US.
This diverse experience has enabled Eastern to understand the expectations and needs of Government agencies, especially those of military bases. This is evident from the past performance ratings we have received. Eastern has an outstanding past performance record, receiving a 100% ratings.
Eastern’s corporate staff has extensive experience, capability and training in all areas critical to managing contracts effectively. Their vast facilities management experience has enabled Eastern to manage a wide variety of functional work successfully and to work with many diverse government agencies, resulting in a detailed and deep understanding of our client’s point of view. Our president enjoyed an extensive career with the US government, managing failities on large military bases in the United States and overseas prior to his involvement with Eastern.
Eastern believes for good managers to manage well, they must have the best tools. Over the past few years, we have committed to providing them the systems, support infrastructure, and the human resources needed to effectively implement and field these systems to support their work:
- MAXIMO® - Web Based System with asset management, work management, materials management and purchasing capabilities
- Deltek® - Billing, tracking, compliance and regulatory needs. Combines accounting, financial and job cost reporting, and cost recovery functions within one system
- Facility Management System - Secure Web Portal providing all facility management data in one location including real time reports and metrics as well as a document management area for graphs, drawings and critical information for each customer
- Quality Management System - Web Based Quality Control System utilized to monitor and report on the quality of work performed. The system records any non conformencies found, all corrective actions and root cause analysis of any quality issues found to help prevent the issues from occuring again
- ISO 9001:2000 - Standardization of our processes to International Standards gives us conformity of products and services, and assures quality, safety and reliability
Eastern Facility Support Services is a small business that performs a wide range of services and is looking to team with other proven companies. Eastern Facility Support Services welcomes the opportunity to work with you.